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Sheffield City Council have set up a coronavirus helpline. You can call 0114 273 4567  between 8.45am and 4.45pm, Monday to Friday, to get advice, signposting and referrals to help you resolve your concerns relating to the coronavirus crisis.


Voluntary Action Sheffield have published an interactive map which shows support offered by community aid groups in Sheffield. You can zoom into your neighbourhood to see where you can get information or support; or to offer to volunteer.


If your child has a social worker or a case worker via MAST, SNIPS or the Looked-After Children Team and you would like support with meeting your child’s ongoing care needs, please contact the Children with Disabilities Team on 0114 273 5368. They will be able to help you with concerns regarding prescriptions, groceries, etc.


If you or the person you care for has a medical condition that makes them extremely vulnerable to coronavirus (see list), you should have received a letter from the NHS or your doctor advising you to “shield” for 12 weeks. If you don’t have family members or friends who can support you during this time, you can register for support here. This includes help with food, shopping deliveries and additional care you might need.


Disability Sheffield have created a new Covid-19 PA register. This will hold the details of Personal Assistants (PAs) and other support workers (e.g. from day services) who are available for work, and match people who need support with a potential PA. Please note, the PA register is not able to support people who are looking to recruit PAs for the first time.


You can access many NHS service online. This page has information on contacting your GP, ordering repeat prescriptions, managing long-term conditions, and maintaining your mental and physical wellbeing.

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