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Help in the Home

We will all, at some time in our lives, need some help to stay independent, safe and well in our homes. Some people will need just a little support such as help with cleaning, preparing a meal, or help with shopping. Others will require more support such as help with personal care (including help with washing and dressing, getting in and out of bed, help with taking medication).

There are a wide range of organisations offering services to help you or the person you care for maintain their independence at home.

Handyperson and gardening services

Handyperson services

There are a number of handyperson services in the city. A Handyperson can come into your home to

  • do odd jobs (like fitting curtain rails, changing light bulbs)
  • do small repairs (like mending taps, fixing faulty catches)
  • fit any equipment you have purchased (like handrails).

The best way to find a reputable handyperson is to get a recommendation from friends, family or neighbours.

If you can’t get a recommendation you can visit the TrustMark website: www.trustmark.org.uk, which lists businesses which hold the government approved TrustMark.

You can also look at websites like Which?: www.trustedtraders.which.co.uk and Yell: www.yell.com/s/handyman+services-sheffield.html (online Yellow Pages). These websites show reviews of services. You will have to use your discretion when reading these reviews.

The Stayput Handyperson Service work with people aged 60+ and disabled people of any age. They can do small jobs, like fit hand rails on stairs or grab rails, for about half the usual cost. They can also do odd jobs like fitting door bells, changing light bulbs and hanging curtains. Call (0114) 256 4270.

If you’re a home-owner or a tenant and have general repairs, Stayput may be able to help. There’s a charge for any work done, but they offer free help with advice, surveys, finding builders and maybe with grants.

If you're a council tenant, you can get odd jobs done for free if you’re over 60, disabled or have severe health problems. Contact the Council’s Handyperson service on (0114) 273 5555.

Gardening services

If you’re no longer able to keep on top of your garden, there are gardening services in Sheffield that will come and help to keep your garden tidy.

You can also visit the Gardeners Guild website to find a local gardener: www.thegardenersguild.co.uk.

Equipment and adaptations

It’s easy to make small changes to your home, like adding handrails, which can make it easier for you to move around.

Equipment such as bath seats, commodes and bedrails are easy to borrow, hire or buy and your doctor may be able to provide some items for free.

We have a product showroom on this site which you can browse and buy equipment to help you in the home.

There are also a range of local specialist shops throughout Sheffield which sell and rent equipment, including:

AskSARA gives you practical advice and tips on daily living, for example, how to get in and out of a bath safely, getting in and out of bed, how to manage your medicines and prevent falls.
The website has self-assessment tools to help you get the right advice and equipment for your needs.

Care alarms and alerts.

Care alarms and alerts give you the reassurance in your own home that round the clock support is only the click of a button away. A care alarm is an alarm that you wear that gives you instant access to help. Alert services are available to remind you to take medication and to attend appointments. These services can provide real peace of mind for you, your friends and relatives.

City Wide Care Alarms help you to remain safe, secure and independent in your own home, 24 hours a day, 365 days a year. You can use the alarm to get instant access to help from the service's call-monitoring centre.

3rings is a smart plug from Westfield Health. Simply plug in an appliance your loved one uses regularly (such as a kettle) into the 3rings plug and the service will send you a message that everything is ok when it's turned on. Visit: www.westfieldhealth.com/3rings. Call (0114) 250 2000.

Key safe

A key safe is a strong metal box to store a key to the door of your home. It’s installed on an outside wall usually near the front door, but out of sight of passers-by. Most safes have a set of numbered buttons that can be used to enter a code to open the box. You can share this code with anyone you want to allow into your home, like a carer or shopping service.

There are lots of designs of key safes. The Police recommend you buy a safe that is Secured by Design (which displays a logo). There’s a range of different key safe designs on offer on the Sheffield Directory Equipment Store: www.sheffielddirectory.org.uk/productshowroom.

If you need help to install a key safe, Sheffield Stay Put and Handyperson Service can help.

Help to get out and about. You can get free wheelchair loans and scoota hire from £3 from Shopmobility: www.shopmobility-sheffield.weebly.com. Call (0114) 281 2278 for the city centre, (0114) 248 3802 for Crystal Peaks.

Meal deliveries and lunch clubs

There are several meal delivery services and a host of local lunch clubs available in the city, if you need support to prepare or cook a meal.

Some of the lunch clubs can provide transport to and from the club and many of them also provide social activities.

Home library service

Do you enjoy reading but have problems accessing your local library? – then why not let the library come to you!
The Home Library Service offers a selection of books (including large print), talking books, dvds, music cds and jigsaws, all delivered free to your home. Visit: www.sheffield.gov.uk/houseboundlibrary. Call the friendly staff on (0114) 2734277 or email: mobileservices.library@sheffield.gov.uk for more information.

Homecare services

There are home care agencies which offer services including cleaning, shopping, personal care, preparing meals, gardening, sitting services, accompanying you to appointments and social activities, support with paying bills and dealing with correspondence.

There are also individuals who provide homecare services or cleaning services if that is all the help that you need.

Support with getting out and about

There’s a wide range of support that you can access to help you get out and about in your local community and in the city. This ranges from community transport providers, discount travel to support from Access Ambassadors and Health Trainers who will escort you to appointments, wellbeing or social activities and help you gain the confidence to go out on your own.

Many people feel socially isolated or lonely. Loneliness and isolation can happen at any age and can often be triggered by a big life change such as bereavement, divorce or separation, losing a job and retirement. There are a whole host of clubs and groups you can join which you can find out about in our things to do section.

There are also specific groups and services that support people who are lonely.

Organisations which can support you

If you feel you need some help to arrange your care and support you will find a list of local advice centres and local specialist information and advice providers who will support you.

These organisations include Age UK (for people aged 65+), Sheffield Mind (for people with mental health problems), Mencap (for people with learning disabilities), Sheffield Carers Centre (for carers) and Disability Sheffield (for people with any disability or long term health condition).

Paying for services

Many of the services, clubs and activities on this page and in this directory are free to join and use, however, you may be asked to contribute to the cost of a number of services.

To find out more about how to pay for your care and support at home visit: www.sheffield.gov.uk/factsheets

Choosing a good service

Sheffield City Council Recognised Providers meet standards for good quality care.

Care providers must be registered and inspected by the Care Quality Commission (CQC). You can read the CQC rating and inspection reports for every registered care provider on this website.

 Find what local people think about health and care services in Sheffield on Care Opinion.

Which? provide an excellent checklist of questions to ask a home care agency to help you choose the right service for you. We have also provided this checklist as a dowloadable document, which you can print off.

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