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Learning Disability Service - Community Intensive Support Service


For people with a learning disability who have additional, significant problems with challenging behaviours or their mental health. This includes people who may also be on the autistic spectrum.


  • to have their needs met locally within the least restrictive environment
  • through access to specialist learning disability support  and through access to mainstream mental health service support as needed  
  • to have an individual and person centred response to reduce the need, severity, duration and intensity of challenging behaviour
  • To include the treatment, management and support of people with mental health needs, including proactive mental health promotion, early intervention plans and the ongoing support of mental health recovery
  • be supported to remain in their own living and day time environment to have their families and carers supported to live and work alongside the person more effectively


 The Intensive Support Service includes a purpose built 8 bedded unit, including 2 self-contained flats as well as a number of clinical and activity rooms that can be used by community and bed-based service users


The service encourages clients to maintain, or resume as soon as possible community presence and activities


The focus of the service is on early intervention and prevention to support individuals in their community setting


The model of provision focuses heavily on early prevention and working pro-actively with families and other service providers to support people where they live to reduce unnecessary admission


The bed based facility can be used on a planned admission basis


The service provides a comprehensive assessment service for adults with a learning disability whose behaviour challenges others and/or enduring mental health needs


The service undertakes extensive interventions based on the principles of Positive Behavioural Support (PBS) and Psycho Social Intervention (PSI).


The service undertakes complex multi-disciplinary risk assessments and risk management plans for the individuals who present significant risk to themselves and others, based on the principles of a least restrictive approach


The service involves other care teams as early as possible and necessary


The bedrooms are all en suite, with separate lounges for male and females to meet the Delivering Same Sex Accommodation (DSSA) requirements


Who to contact

0114 2261562

Where to go

Firshill Rise
S4 7BW

When is it on?

Time of day
Sunday, Monday, Tuesday, Wednesday, Thursday, Friday, Saturday
Session Information
ISS Bed Base open 7 days per week
24 hours per day

Inclusion Information

Wheelchair Access
Wheelchair access details
Fully wheelchair accessible building
Supports special needs and disabilities
Special needs and disabilities experience
Social, emotional and mental health needs
Medical Needs or long term illness
Speech, Language & Communication needs
Down's Syndrome
Autistic Spectrum Disorder
Profound & Multiple Learning Difficulty
Severe Learning Difficulty
Hearing impairment
Moderate Learning Difficulty
Physical Disability/Mobility Issues
Additional special needs information
All must be in conjunction with person having a learning disability
Able to accommodate other cultures/ethnicities
Additional culture/ethnicity information
Multi-faith room available

Other Details

  • Parking
  • Disabled Facilities
  • Changing facilities
  • Meeting Rooms

The unit is fully wheelchair accessible and has a changing room and hearing loop

There are:

  • interview rooms
  • an Activities of Daily Living kitchen
  • a multi faith room with a footbath
  • an open air courtyard
  • a fitness room
  • clinical room
  • sensory garden

Local Offer

Contact Name
Lucy Ashall
Contact Email

General Extended Local Offer Response

Eligibility criteria for your service and any priority groups 

People aged 18 years and upwards with a learning disability and learning disability plus challenging behaviour, autism, profound and multiple impairment, complex health needs.

Learning disability includes the presence of:

  • A significantly reduced ability to understand new or complex information, to learn new skills (impaired intelligence), with:
  • A reduced ability to cope independently (impaired social functioning); which started before adulthood, with a lasting effect on development.
Do you operate a waiting list? 
Waiting list details 


SHSC will aim to achieve an 18 weeks maximum waiting time for the first available appointment for a routine referral across all services. It is recognised, however, that most services will aspire to achieve improved access standards depending on the needs of their particular clients, and in most cases the waiting time will therefore be less than 18 weeks.



Staffing arrangements details 

The team is made up of a Service Manager, Consultant Psychiatrist, Nurse Consultant, Speech and Language Therapists, Clinical Psychologist, Specialist Nurses, Nurse Manager, Nurses, Development Workers, Social Worker, Occupational Therapists, Referral Coordinator and Team Secretaries

Staff are appropriately qualified and registered with their relevant professional body.  All clinicians work to the relevant professional standards and codes of practice and regulatory body standards e.g. NMC, BPS, HPC.

Operational management is provided by the CLDT Team Manager with professional management and supervision through individual discipline Clinical Leads.

Staff training to support children/young people with SEND 


All clinicians work to Sheffield Health and Social Care Foundation Trust minimum training requirements.  In addition to this, each profession is required to comply with their Continued Professional Development requirements, as specified in their relevant regulatory standards.


The Joint Learning Disabilities Service has a regular programme of service evaluations being led by the Psychology Service.  These complement the commissioned audit process and aim to evaluate key parts of the service to bring about service improvements.


A number of clinicians are involved in research projects, usually in collaboration with academic institutions.  All research is subject to the appropriate Research Governance requirements.

How do you communicate with your service users? 
Parent training
Directly with parents/carers
Learning events
Progress updates provided

Last Updated
Learning Disability, Learning Disabilities, LD, Learning, Support, Intensive Support Service, Assisted Living,
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