Transport (Sheffield City Council)

Description

We have more than 30 years’ experience in providing an efficient and high quality transport service. Daily we transport over 1000 Children and Young people to over 40 schools in the Sheffield area.

We have a large fleet of different vehicles ranging from cars to 17 seat minibuses to meet the majority of your transport needs.

Our fleet is supported by our own vehicle workshops were all our vehicles are regular serviced and have strict safety inspections to ensure vehicle reliability.

All our staff, both office based and travel crews our dedicated to meeting all our customer’s needs. The front line teams are experienced in ensuring that the needs and comfort of their passengers are met. They are in direct contact and supported by our operations centre. All crews wear uniform I.D. badges and are DBS checked.

Who to contact

Contact Name: Transport Services
Telephone: 0114 2037570
E-mail: transportservices@sheffield.gov.uk
Related Links: Transport for children with special educational needs
Travel Training

Where to go

Name: Sheffield City Council
Address: Staniforth Road Depot
Staniforth Road
Sheffield
Postcode: S9 3HD

When is it on?

Time / Date Details: Open Monday to Friday from 7.00am until 6.00pm (Excluding Bank Holidays)
Time of day: Evening
Afternoon
Morning
Days: Sunday, Monday, Tuesday, Wednesday, Thursday, Friday, Saturday

Inclusion Information

Wheelchair Access: Yes
Wheelchair access details: We have a wide range of vehicles that can accommodate most needs. We have a large number of vehicles that have lifts fitted to them for easy access into the vehicle. We also have escorts that can accompany your child on their journey. All escorts are trained in disability awareness.
Supports special needs and disabilities: Yes
Special needs and disabilities experience: Speech, Language & Communication needs
Down's Syndrome
Visual impairment
Dyslexia
Hearing impairment
No diagnosis yet
Social, emotional and mental health needs
Medical Needs or long term illness
ADD/ADHD
Autistic Spectrum Disorder
Profound & Multiple Learning Difficulty
Severe Learning Difficulty
Moderate Learning Difficulty
Physical Disability/Mobility Issues

Other Details

Costs

Details: If your child is authorised for SEND transport or your social worker agrees that transport is required then there is no charge. There is a charge for any transport arranged outside of the above criteria

Referral required

Yes

Referral Details

The eligibility criteria for transport are set out in the SEN transport policy or at Social workers’ discretion.

Additional transport requests can be considered.

To start the process for SEND transport please contact: Travel and Assessment Team , Floor 7, West Wing, Moorfoot, Sheffield, S1 4PL – 0114 2053542 / 2735551

E-mail : indetravel@sheffield.gov.uk

Social Care Transport – Contact your Social Worker

Age Range

0 years to 18 years

Local Offer

Description: This service provides transport / specialist transport for children and young people with SEND, which allows them to attend school and other positive activities
Contact Name: Travel and Assessment Team
Contact Telephone: 0114 2053542 / 2735551
Contact Email: indetravel@sheffield.gov.uk
Local Offer Age Bands: Early Years (0-4 years)
Primary (4-10 years)
Secondary (11-16 years)
Transitions to Adulthood (16+)

General Extended Local Offer Response

Eligibility criteria for your service and any priority groups

The eligibility criteria for transport are set out in the SEN transport policy or at Social workers’ discretion.

Additional transport requests can be considered.

Do you operate a waiting list?

Staffing arrangements details

All of our staff have disability awareness training . All drivers and escorts have a current DBS check. If specialist training is required, we will train our staff to meet your child’s needs.

Staff training to support children/young people with SEND

The majority of our journeys have an escort who accompanies the driver to ensure that every child’s needs are met. Before we transport any child we ask parent / carers to complete a transport information form (TIF) this tells us the vital needs information of your child. This information is then passed onto the driver and escort to ensure your child has a safe journey and their needs are met.

How do you communicate with your service users?

Directly with parents/carers

Communicating with service users details

We have open communication with parent and carers, this normally via written letters, e-mails, website information. The transport office can be contacted by telephone between 7:00am to 6:00pm week days (excluding Bank holidays). All our driving crews are also issued with mobile phones. We also attend the Sheffield parent / carer forum where transport issues are discussed.

Last Updated: 24/04/2019

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