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Sheffield Children's NHS Foundation Trust, Hearing Services

Summary
Hearing and balance assessments for children aged 0-16 years. Hearing aid fitting and rehabilitation for children aged 0-16 years. Assessments for Tinnitus and listening difficulties with rehabilitation if required.


Description

The department performs hearing tests on children from 0-16 years of age. If a child has a hearing loss which requires a hearing aid or other management, staff from the team will organise / perform this and support the child and family through the whole rehabilitation process. The department has strong links to the Teachers of the Deaf and we liaise to ensure the best outcome for the child what ever their age. 

The department is also able to assess children for balance problems, tinnitus and listening difficulties and provides rehabilitation if required.

In May 2016, the department was given accreditation by UKAS for all activity at the main hospital site at Western Bank, or for hearing tests at the Ryegate Centre. The Department is also an acccredited paediatric Bone Anchored Hearing Aid (BAHA) site.

The Ear Nose and Throat (ENT) department is co-located with Hearing Services meaning that children attending ENT who need a hearing test can get this done easily. 

As children approach  14/15 years of age, we will start the transition process for those requiring on going support at the adult site from the age of 16 years.

 

Once referred to the service:

  • Families will be given the main hearing services reception number and their call will be directed on as appropriate
  • Regular service users will be given contact details on a business card which includes telephone, text, and email options.
  • Children attending for an assessment who are discharged are given information leaflets with contact details on and advice about how to re access the service.
  • Hearing services has a section on the hospital website with links to all the patient information  leaflets and information about the team
  • Families can discuss a referral to our service from any professional working with their child, or their GP or Health Visitor.

 


Who to contact

Contact Name
Audiology Team
Contact Position
0114 2717450
Telephone
Fax 0114 2717463
0114 2717460
E-mail
Audiology@sch.nhs.uk
Website
Children's Hearing Services

Where to go

Name
Sheffield Children's Hospital
Address
Western Bank
Sheffield
Postcode
S10 2TH
Notes

Outreach clinics are available for basic initial hearing assessments and these are currently provided at  Ryegate and Firth Park Clinic.

If your child has a hearing aid then they will usually be supported by a teacher of the deaf. Audiologists regularly visit schools in Sheffield where there are several hearing aid wearers for maintenance and repairs.

 


When is it on?

Days
Monday, Tuesday, Wednesday, Thursday, Friday
Session Information
The main service is open Monday to Thursday 8.30am-5pm, Friday 8.30am-4.30pm. Wednesday evening clinic 5pm-7pm (monthly at present).
The Ear Nose and Throat department is co-located with Hearing Services and "out of hours" clinics are held on Thursdays 5-7 pm and on Saturdays.

Inclusion Information

Wheelchair Access
Yes
Supports special needs and disabilities
Yes
Special needs and disabilities experience
No diagnosis yet
Medical Needs or long term illness
Speech, Language & Communication needs
Down's Syndrome
Autistic Spectrum Disorder
Multi-Sensory Impairment
Severe Learning Difficulty
Hearing impairment
Additional special needs information
Hearing services regularly assess and rehabilitate children from Special Educational Needs and/or disabilities.
Able to accommodate other cultures/ethnicities
Yes
Additional culture/ethnicity information
The hospital has a multi faith prayer room.

Other Details

Costs

Details
We currently do not charge for services but will shortly be offering some additional items for sale in line with other trusts. Families will be made aware of these additional extras and the cost. At present service users/families cannot use personal budgets/private funds to pay for or to add to the service but we may be able to offer spare sets of swimplugs, ear moulds and hearing aids if the families wish to purchase these.
Referral required
Yes
Referral Details
  • Referrals are accepted from any professional who has contact with the child. Our main referrers are GP, Health Visitor, School Nurse and Speech and Language Therapist.
  • Urgent referrals must be seen within 2 weeks of the date on the referral, routine referrals must be seen within 6 weeks of the date on the referral.
  • Home educators can access the service by asking a professional who knows the child to refer them e.g. their GP.
  • Referrals can be made by post, Fax (0114 2717463) or email Sch.audiologyreferrals@nhs.net
Age Range
0 years to 16 years
Facilities
  • Disabled Facilities
Notes
  • The service is now co-located with the Ear Nose and Throat service.
  • Hearing services has annual transition clinics to ensure young adults with a permanent hearing loss, or those requiring ongoing surveillance are transitioned appropriately to the adult service.
  • Staff from the team will test in schools on an adhoc basis if there are more that 5 children who are "new to the UK" and  require a school entry hearing screen. 
  • Staff visit the schools which have a hearing impaired unit on a regular basis and take earmould impressions and arrange for hearing aid repairs etc. 
  • The department has close links with Sheffield Deaf Children's Society.

Local Offer

Description
  • The service tests the hearing of children up to the age of 16 years and provides rehabilitation for hearing loss. Assessment and advice for auditory processing,  balance and tinnitus is also available
  • For children with a permanent hearing loss, provision of hearing aids or onward referral for Cochlear Implants.
  • Assesses to rule out hearing loss as a contributory factor for children with language and communication delay/disorder.
  • Onward referral to Ear, Nose and Throat Clinic for children with a conductive hearing loss.
  • Onward referral to medical audiology for permanent hearing loss, balance and dizziness.
  • Aetiological investigations for children diagnosed with a permanent hearing loss.
  • Hearing tests using age appropriate methods, ear mould impression taking and hearing aid fitting including bone anchored hearing aids. Balance assessments and rehabilitation. Auditory processing assessment and advice re listening tactics.
  • Visits to schools with hearing impaired units to maintain hearing aids.
  • Wax removal for hearing aid wearers.

How to contact the service:

  • Families will be given the main hearing services reception number and their call will be directed on as appropriate
  • Regular service users will be given contact details on a business card which includes telephone, text, and email options.
  • Children attending for an assessment who are discharged are given information leaflets with contact details on and advice about how to re access the service.
  • Hearing services has a section on the hospital website with links to all the patient information  leaflets and information about the team
  • Families can discuss a referral to our service from any professional working with their child, or their GP or Health Visitor.
Contact Name
Children's Hearing Services
Contact Telephone
0114 2717450
Contact Email
Audiology@sch.nhs.uk
Local Offer Age Bands
Early Years (0-4 years)
Primary (4-10 years)
Secondary (11-16 years)
SEN Provision Type
Universal

General Extended Local Offer Response

Eligibility criteria for your service and any priority groups 
  • The service is available for any child where there is a concern about hearing loss.
  • Referrals will be prioritised as urgent if the referral suggests the child may be at high risk of a hearing loss (Meningitis, head injury, Chemotherapy etc)
  • There is a pathway for referrals from the universal newborn and school entry screening programmes.
  • For routine referrals, families will receive a letter which will ask them to contact the department to arrange a suitable appointment. They will be advised of the various clinic locations available.
  • For children with a permanent hearing loss, families will be informed of ad hoc group sessions which are arranged with other families and also sessions for basic sign language tuition.

The commissioners may need to approve funding for referrals for balance and Auditory Processing Disorders (APD) before an appointment can be offered for children who are referred who do not live in Sheffield

Do you operate a waiting list? 
Yes
Waiting list details 
  • Referrals are accepted from any professional who has contact with the child. Referrals come through GP's, Health Visitor, School Nurse and Speech and Language Therapist.
  • Urgent referrals must be seen within 2 weeks of the date on the referral, routine referrals must be seen within 6 weeks of the date on the referral.
  • Home educators can access the service by asking a professional who knows the child to refer them e.g. their GP.
Staffing arrangements details 
  •  Patient information is available for all services. We liaise closely with the teachers of the deaf who visit the families at home and any other professionals involved to ensure the families are aware of any part of the service that would be appropriate for their child to access e.g. home sign tuition.
  • Small supply of nappies and spare clothes available for personal care needs.
  • We are able to vary staffing according levels according to need.
  • All staff have good deaf awareness and excellent communication skills in addition to basic sign language. Some staff have BSL level 1.
  •  Interpreters and language line are routinely used for service users whose first language is not English. Key nformation is translated to other languages as required. Groups for parents with the same first language (e.g roma / slovakian) are arranged to give information out to all families in a familiar setting.
Staff training to support children/young people with SEND 
  • Staff all have ongoing training which includes deaf awareness and mental health awareness.
  • The service liaises closely with the education service for the deaf, and the National Deaf Children’s Society. Training and expert knowledge is available through these routes as well as “in house “training.
  • Children referred with additional needs will be allocated to specialized clinics with experienced staff. We liaise with the families to make any adjustments to the session to achieve a good test outcome.
How do you communicate with your service users? 
Directly with parents/carers
Communicating with service users details 
  • Interpreters and Language Line are used. Some key information is available in other languages.
  • Families are told the results at the end of each session and if it is a review appointment the audiometric data is compared and the graphs explained to the families / child
  • We offer a “little ears” group for parents and their preschool hearing aided children. Parent’s information days are arranged every 2-3 years.
  • Parents are always informed of appointments and are expected to be present. The exception would be for assessments in schools and the parents are made aware of these and invited to attend.
  • After appointments, parents are either given information leaflets, are copied into letters summarising the appointment or there will be an entry made in the child’s “red book.” Parents are invited to attend the children’s hearing services working group and we regularly complete user questionnaires 
  • We have a specialist health visitor in the team who can visit families of children with a permanent hearing loss. We liaise closely with the teachers of the deaf and other professionals involved with the child and share information as appropriate and with parental consent

Last Updated
23/07/2018
Keywords
Hearing, Audiology, Hearing Impairment, Children's Hospital, Clinic, Communication, NHS, Hospitals, tinnitus, Balance, APD
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