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Alcohol, drug, gambling and substance misuse support

Alcohol support

Sheffield Treatment and Recovery Team (Start) is the single ‘front door’ to alcohol treatment in Sheffield, if you want to talk to someone about your, or someone else’s alcohol use.

Start can offer the following:

  • assessment
  • advice and support to anyone wanting to make changes to their alcohol use
  • a range of treatment options following assessment


If you’re worried about your drinking and want more information, visit the NHS Choices drinking and alcohol page. It’s packed with information like:

  • what it’s like to take part in Dry January
  • how many calories are in alcohol
  • the effects of binge drinking on your mind and body
  • what a unit of alcohol is
  • tips on cutting down
  • the effects of drinking while pregnant
  • the risks of drinking too much
  • advice and support if you’re caring for an alcoholic

You can also read other people’s stories, talk to others on the Liver Disorder Forum, take part in a 10 minute quiz to find out how healthy you are and download a drinks tracker app.

Local voluntary sector support for the over 50s

Drink Wise Age Well helps people make healthier choices about alcohol as they age.

They provide information on alcohol unit guidelines, tips for cutting down and where and how to get help if you need it

Drink Wise Age Well also runs social activities, befriending and volunteering opportunities. To find out what’s going on and what you can take part in visit

There’s also a free telephone advice line available 9am-5pm, Monday-Friday 0800 032 3723

National support

Drinkline is the national alcohol helpline. If you're worried about your own or someone else's drinking, you can call this free helpline, in complete confidence. Call 0300 123 1110 (weekdays 9am-8pm, weekends 11am-4pm).

Support for family and friends

Al-Anon Family Groups offers understanding and support for families and friends of problem drinkers whether the alcoholic is still drinking or not. They run a helpline 10am -10pm 365 days a year which you can call for confidential help. They also hold regular meetings where members share their own experience of living with alcoholism.

Regular meetings are held in Sheffield. You can find when and where by visiting or by calling the helpline on 020 7403 0888.

There are also opportunities for 'phone meetings' and 'electronic'/'online' meetings.

Alateen, a part of Al-Anon, is for young people aged 12-17 years who have been affected by someone else's drinking, usually that of a parent. Alateen is not for teenage alcoholics, unless their lives have been affected by someone else's drinking. Alateen groups run in larger cities. Call 020 7593 2070 to find out if there’s a group near you. You can also call the helpline above to talk confidentially with someone.

Drug support

In Sheffield there are two drug treatment services:

Opiates service. If you’re using opiates (heroin or any other opiate based drug) contact the Opiate Service. You can call or drop-in. This is a free, confidential service.

Non Opiates service. If you’re using non opiates (including crack and/or powder cocaine, new psychoactive substances or ‘legal highs’, amphetamines, cannabis, ecstasy), contact the Non Opiate Service. You can call or drop-in. This is a free, confidential service.


The NHS Choices website has lots of information and advice on drug support including:

  • where to find help
  • different types of help available
  • how drugs affect your health
  • tips on talking to your children about drugs
  • support for families and friends of drug users

National support

Narcotics Anonymous is a national organisation of recovering addicts who meet regularly to help each other stay clean. You can call their helpline 0300 999 12 12 or visit their website to find a local group.

Support for families and friends

Sheffield’s drug treatment service runs a family and friends support group. This is a confidential group providing a relaxed and informal support service to anyone who’s concerned about someone else’s drug or alcohol use.

The group meets at a central Sheffield venue on alternate Fridays 10am to 12pm and alternate Wednesdays 6.30pm to 8.30pm. For further information call (0114) 272 1481.

Gambling support

Sources of support with Gambling (National and Sheffield)

National gambling treatment service

Sheffield residents who have a gambling problem can get information and advice about their gambling by visiting Confidential advice, information and emotional support is also available from:

  • the National Gambling Helpline on Freephone 0808 8020 133, 8am to midnight, seven days a week; and
  • the Netline which is a web 'chat' service, where someone can talk to a GamCare adviser by typing, and they will type back. The service can be accessed via a smartphone, tablet, laptop or desktop PC. As well as reading what the Adviser types, the Adviser can also send documents and links for the user to read later.

The Helpline and Netline are also the routes into treatment if someone needs counselling or other help to stop gambling. The national gambling treatment service provides free, specialist treatment for anyone experiencing difficulties resulting from a gambling problem – including gamblers, partners and family members – across Great Britain.

Treatment can be provided over the phone, face-to-face or online, and may be one-to-one support or group work where people can meet others in similar situations.

The specially trained and experienced practitioners give people the safe, confidential space that they need to discuss how gambling affects them, and work with them to find strategies to help them move forward in a positive way.

Practitioners work within a broad range of therapeutic approaches, meaning that people get treatment that is tailored to their needs and goals for recovery.

Face-to-face treatment in Sheffield is provided by Krysallis Sheffield which is the local GamCare partner.

People with more complex problems, for example if they have certain other health conditions as well as a gambling problem may be referred to the CNWL Problem Gambling Clinic. This is an out-patient clinic based in London which can help people from across Great Britain by video-conferencing. A second clinic in Leeds is being planned, but is not yet open.

Those gamblers who are most severely addicted may benefit from residential rehabilitation. Gordon Moody Association provides intense support consisting of individual and group therapy in a therapeutic community. The residential programme is for a period of 12 weeks during which residents are helped to adopt new coping skills which help them to attain recovery and to integrate back into society, without the need to gamble. An alternative programme is also available which combines two weekend residential retreats with 12 weekly therapy sessions delivered either online or face to face. 

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