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Whatever your housing need, there’s support to help you. You might need some help to:

  • find somewhere to live.
  • move home if where you’re living is no longer suitable for you.
  • get support to keep up your tenancy or remain in your own home if you need help to manage things like sorting your bills or paying your rent.
  • get support to remain independent at home.
  • resolve an issue with your landlord.
  • resolve a neighbour dispute.

Housing advice

If you need some housing or homeless advice you have options about where you go for help.

If you’re a council tenant you can talk to your local housing office. You can call in to your neighbourhood office or council First Point, or you can call (0114) 293 0000. They are happy to help you with things like:

  • rent arrears
  • repairs
  • anti-social behaviour
  • if you’re struggling to deal with your tenancy or paying your rent
  • if you’re struggling to remain independent at home

If you’re a housing association tenant, your housing association will be able to help you with any housing issues you may have.

If you need some independent housing advice you can contact organisations like Shelter or your local Citizens Advice.

If you’re homeless, or at risk of homelessness you can talk with the Housing Solutions team.

If you're sleeping rough or are concerned about someone who's sleeping rough, contact the Street Outreach Team run by Framework Housing Association

Finding a new home

If you’re looking to rent a property from a social landlord (the council or a housing association) you can visit the Sheffield Property Shop online or you can call into any of the council’s First Points including The Sheffield Property Shop, Howden House, 1 Union Street, S1 2SH. Or you can call (0114) 293 0000.

Housing support – helping to keep you independent

Sheffield has lots of services that support people to maintain their tenancy, prevent homelessness and live independently in the community.

You can get housing related support if you’re a tenant or a homeowner. Housing related support can include help to:

  • set up and maintain your home or tenancy.
  • prevent you becoming homeless.
  • move home if where you’re living is no longer suitable for you.
  • make sure your home is safe and secure.
  • manage your finances and benefit claims.
  • develop independent living skills and confidence.
  • access health, treatment services and support groups.
  • access community groups and activities.

There are different organisations in the city which provide housing related support, including: Shelter (for people who are homeless or at risk of homelessness), Framework (for rough sleepers), SYHA LiveWell at Home (for people aged over 55), Connect 3 and Adullum (for people with mental health problems) and Nomad and Roundabout (for younger people).

Mutual Exchange

Thousands of people have been helped to swap their rented home with someone else. This can help if you need to move to a different part of the country, or if your home is no longer suitable for you. You can find someone yourself, or check the national homeswapper website for free help finding people wanting to swop with you. Get all the advice you need to get this right from the Sheffield Property Shop website. If you need help you can call them on (0114) 293 0000.

Under Occupation and Downsizing

If you’re in social housing you can also apply to move to a property with fewer bedrooms if your home is too big for you. You apply for Under Occupancy priority. You can find out more on the Sheffield Property Shop website or you can call (0114) 293 0000.

Medical Priority re-housing

You can apply for Medical Priority rehousing if you have an urgent housing need relating to a health condition or disability. The Health and Housing team may be able to help you if:

  • you have severe mobility problems and cannot reach basic amenities in your home, like a toilet, bath or shower.
  • you need to live closer to a carer for essential support with daily living.
  • you have a long-term health or mental health problem and your housing situation is making your mental health problems significantly worse and you find it difficult to live independently.

The team can also advise you on support to allow you to remain in your home.

You can apply for medical priority housing by completing an application form. To get a form call the Health and Housing needs team on (0114) 273 5522.

Sheltered Housing and Extra Care Schemes

If you’re an older person who needs to move from your home but wants to stay independent, moving to a Sheltered Housing or an Extra Care scheme might be the answer for you.

Living in Sheltered Housing means you still have your own home within a community, and can come and go as you please. With added security and communal lounge, laundry and gardens, you can be as independent as you like but still have peace of mind from the warden and emergency call system. And there are lots of social activities to take part in.

Find out more about the sheltered housing schemes in Sheffield at or call the Sheffield Property Shop on (0114) 293 0000.

Moving into Extra Care Housing means you can enjoy your independence in a high quality, self-contained property – and also meet your health and care needs. Each home is fully wheelchair accessible and suitable for active people and those with severe mobility problems. There’s a high level of security and emergency call systems, and 24 hour care provision from staff on site. It can feel much more social – with communal facilities, activities and a restaurant on site. Properties are available to buy, rent or as part-ownership.

For more information contact a scheme:

  • Guildford Grange at Norfolk Park (0114) 273 7888.
  • The Meadows in Shirecliffe (0114) 243 5749.
  • Brunswick Gardens in Woodhouse (0114) 294 0000.
  • White Willows in Jordanthorpe (0114) 237 7960.
  • Roman Ridge in Wincobank (0114) 280 0540.

Supported Living

Supported Living schemes provide housing and support for people with learning disabilities, which helps them live independently in the community. It’s suitable for people with all levels of disability as the support is tailored to individual needs.

For one individual the support may be a few hours a day or week, for another it may be round the clock support to live in their own home, and for others it may be a shared house with friends and support to meet their individual needs.

Many of these schemes meet the council’s quality standards for care and support for people with a learning disability. This is called the Supported Living Framework. You can find these organisations on this directory.

Nursing and residential care homes

You can read our Residential and nursing care in Sheffield advice page to find out if you can remain independent, safe and well in your home rather than having to move into a care home.

If not, you can find all local Care Quality Commission (CQC) registered nursing and residential care homes in this directory.  Every home in the directory includes details of their CQC rating.

You can also find a handy checklist to help you choose a care home on our Residential and nursing care in Sheffield advice page. We have provided this as a downloadable pdf which you can print off and use to make notes.

Find out what other people are saying about care and support services in Sheffield in Care Opinion. You can also read a review or rate a service on this directory.

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