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Dementia Support in Sheffield

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Dementia support in Sheffield

If you're living with (or supporting someone living with) memory loss or dementia in Sheffield, there's plenty of support for you, even during the current Coronavirus pandemic.

This page contains sources of emotional and practical support for your health, wellbeing and safety at this time, as well as plenty of ‘at home’ activity ideas for people with dementia (please keep scrolling down the page to see them all)


Support for people with Dementia


If you have a concern about memory loss or dementia, please contact your GP.

Sheffield Memory Service

The Memory Service's Help and Advice line is open Monday to Friday 9am to 5pm for existing service users and carers, or for anyone who has recently been referred by their GP for assessment.  If you have worries about dementia medication, or are concerned about your own or your loved one's memory, you've noticed a deterioration or just want some advice you can give the team a call on (0114) 271 8585. 

If you’re waiting for a Memory Service Assessment the Next Steps website gives information about what to expect at your memory assessment, and steps to take care of your wellbeing in the meantime.

People Keeping Well Community Dementia Support

Your local Sheffield dementia-trained community organisation is here to support you.  You’ll receive a warm welcome from the dementia workers at the organisations listed below.  They’re all Dementia Friends and have attended Dementia Stars training.

They’ve been adapting throughout the pandemic and now offer (in COVID-safe ways):

  • Dementia information
  • Regular telephone contact and a friendly listening ear
  • Dementia-specific and dementia-friendly:
    • Memory Cafés (with activities and entertainment)
    • Carers groups (including online)
    • Singing groups and choirs
    • Allotment, gardening and farming sessions
    • Chairobics, bowling and exercise classes
    • Online Memory Cafés and dementia-friendly groups via Zoom
    • Social Dining
    • Sporting Memories
    • Coffee Mornings
    • Groups for men and groups for women.

To find contact details of your local dementia-friendly organisation and their current activities, please use the map below, enter your postcode and then click on the dot.  Alternatively you can just click on the coloured area you live in on the map.  Or you can use the contact details in the list in the table below the map.

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List of People Keeping Well Dementia support organisations




Contact information


Stocksbridge Community Care Group

Stocksbridge, Upper Don, Deepcar, Wharncliffe Side, Bradfield, Oughtibridge, Worrall

Dave on 0114 283 0141



Chapeltown, High Green, Burncross, Grenoside, Ecclesfield

Rosie on 0114 213 4075



Hillsborough, Middlewood, Wadsley, Loxley, Stannington, Wisewood

Sarah on 07572 643207 or 0114 2702040 ext 232



Southey, Owlerton, Parson Cross, Fox Hill, Longley, Shirecliffe, Colley

Rosie on 0114 213 4075



Firth Park, Shiregreen, Flower, Wincobank, Brightside, Stubbin, Brushes

Rosie on 0114 213 4075


Age UK Sheffield

Crookes, Crosspool, Broomhill, Lodgemoor, Fulwood, Ranmoor, Endcliffe, Greystones, Nether Edge, Bents Green, Ecclesall, Brincliffe, Millhouses, Whirlow, Abbeydale, Bradway

Eliza on 0114 250 2850 



Netherthorpe, Upperthorpe, Walkley, Langsett, Crookesmoor     

Sarah on 07572 643207 or 0114 270 2040 ext 232 



Burngreave, Fir Vale, Firshill, Abbeyfield, 

Rosie on 0114 213 4075


Darnall Wellbeing

Darnall, Tinsley, Acres Hill, Handsworth, Housesteads 

Jo-Anne on 07495 548929 or 0114 249 6315 

Community Hub 07946 320 808



City Centre, Sharrow, Broomhall

Nur on 0114 250 0222


Manor Castle Development Trust

Manor, Castle, Park Hill, Wybourn, Woodthorpe

Nigel on 07918 054 103 or 0114 278 9999


Manor Castle Development Trust

Arbourthorne, Norfolk Park 

Nigel on 07918 054 103 or 0114 278 9999


Heeley Trust

Heeley, Meersbrook, Norton

Grace on 0114 3991070


Age UK Sheffield

Dore and Totley

Eliza on 0114 250 2850 


Heeley City Farm

Lowedges, Batemoor, Jordanthorpe, Beauchief, Greenhill, Woodseats

Lee on 0114 258 0482


Heeley City Farm

Gleadless Valley, Heeley, Newfield Green

Lee on 0114 258 0482


Woodhouse & District Community Forum

Woodhouse, Beighton, Mosborough, Sothall, Westfield, Halfway, Waterthorpe, Richmond, Hackenthorpe, Hollinsend, Birley, Charnock, Owlthorpe, Base Green

Nicola on 07586 974483 or

Lesley on 07586 823707 or

call the office on 0114 2690222

Young Onset Dementia hub

A new service in Sheffield for people aged under 65 with Young Onset Dementia and their family carers.  It provides Young Onset Dementia specific information, advice, training, activities and groups.

Eliza on 0114 250 2850’ 

Other Dementia support organisations

Age UK Sheffield

Support available from Age UK Sheffield during the coronavirus outbreak.

Alzheimer’s Society

Free, easy to access advice which puts you in touch with the right support, including local help, phone and online advice and Companion Calls.

Dementia Connect: 0333 150 3456

Dementia Talking Point is the Alzheimer’s Society’s online community where people affected by dementia can receive valuable support from people in similar situations:

Coronavirus-related dementia information and activity ideas, including how to support people from a distance and at home, activity ideas and what happens if someone becomes ill:

Alzheimer’s Society: Dementia Directory

Find out which dementia-friendly groups are running and what alternatives are being offered to face-to-face groups.

Dementia Day Services

Dementia Day Services provide a day of activities for people with dementia, while also providing a break for those who care for them at home.  Please check with these services individually, as they may be operating differently at this time.

Admiral Nurse Dementia Helpline

A free phoneline for anyone with a question or concern about dementia and Alzheimer’s disease.  This includes providing critical emotional and practical support to carers affected by the coronavirus.

Sheffield Young Dementia group at Heeley Trust

Heeley Trust runs a Sheffield Young Onset Dementia Group. It's meeting fortnightly on Zoom. For details please contact Rhiannon Wright or 0114 399 1070.

Young Dementia UK

Join the Young Dementia Network if you are under 65 and living with dementia.

Rare Dementia Support

Information about what the coronavirus pandemic means for people living with rare forms of dementia, with practical tips and newsletters.

BAME Dementia and Covid-19

Information leaflets for Black, Asian and Minority Ethnic (BAME) families with important dementia information on how to stay safe and healthy in this difficult time. 

Support for family carers of people with Dementia

Sheffield Carers Centre

Advice, information and support including advice line, carers café peer support (including online), carer discount card and carer’s needs assessment.

Carer Advice line: 0114 272 8362

Information for carers about coronavirus, including vaccines and how to plan if they become unwell

Time for a Break Fund – applications must fit the criteria, but could possibly be used at this time for items such as craft materials and technology.

Dementia UK: coronavirus-related information for families looking after someone with dementia

Advice about coronavirus, Q&As, leaflets and information including caring from a distance, calming techniques, looking after yourself, dealing with restlessness and film suggestions for people living with dementia.

Avoiding caregiver stress and burnout

The demands of caregiving can be exhausting and overwhelming—especially if you feel that you’re in over your head or have little control over the situation. But this article gives steps you can take to rein in stress and regain a sense of balance, joy, and hope in your life.

IDEAL project: Carers Leaflet

The IDEAL project at the University of Exeter has produced a leaflet for carers of people living with dementia, as well as for people living with dementia.  This contains five key messages about how people with dementia can stay well during the coronavirus pandemic.

Carers UK

Online forum for carers.

TIDE dementia carers support page

Together In Dementia Everyday (TIDE) has set up a closed facebook page to support dementia carers.      

Healthwatch Sheffield

News, advice and health information relating to coronavirus.  

Dementia Carers UK

A virtual carers centre with tips on managing stress and building resilience, solutions to everyday challenges, and learning from other carers’ experiences.

Dementia Adventure

Free online dementia skills workshops for family carers who are isolated at this time. Topics include continuing to see the person (not the condition), strategies to overcome communication barriers, practical tips to connect with a person with dementia and the benefits of contact with nature and the outdoors.

Resource pack for carers

Leeds and York Partnership NHS Foundation Trust have produced a resource pack for carers ‘Caring for someone with dementia at home’.  It includes tips for managing, activity ideas, self-care tips for carers, managing stress, muscle relaxation exercises, meetings needs, online resource links, TV and radio resources. 19/Dementia Carer Pack A4 Flyers 230420 (4).pdf

Dementia and Me: BBC dementia podcast

Hosted by BBC Radio Sheffield and Enrichment for the Elderly, this podcast gives an excellent insight into living with and caring for someone living with dementia, along with hints and tips on how to live well. 

Practical support

Sheffield City Council Coronavirus support

You can request help with collecting shopping, medication or for social contact if you have no other support.  You can also find out about emergency food parcels and food banks.

Call the Covid-19 Community Helpline (0114) 273 4567 (Monday to Friday, 8.45am to 4.45pm)  

Sheffield City Council Social Care

If you require formal care and support please contact Adult Social Care First Contact.  There’s always someone there to help you 24 hours a day, 7 days a week.

Call (0114) 273 4908

Community Covid Support

You can use the map produced by Voluntary Action Sheffield to find local community support (from Community Hubs and street-level groups) during the Covid pandemic.

Benefits advice

Citizens Advice Sheffield and Sheffield Carers Centre are fully staffed and trained even during this pandemic, and are able to deal with requests about benefits.  They also have additional measures in place at this time – for example Citizens Advice Sheffield can phone people back if callers are low on phone credit.

Sunflower Lanyard – hidden disabilities scheme 

If you have dementia you may wish to wear a Sunflower Lanyard when out and about.  Wearing the Hidden Disabilities Sunflower discreetly indicates to people around you that you have a hidden disability and you may need additional support, help or more time.  The lanyards are available free of charge from organisations such as supermarkets, or you can buy one yourself. 

Journey Assistance Cards 

If you’re using public transport in South Yorkshire you can print out a Journey Assistance card.  These have been produced to help passengers with hidden disabilities, passengers with face covering exemptions, or older passengers to discreetly get help from the driver or conductor so you can travel on public transport with confidence. 

Social contact

VAS Community Hubs

Volunteers from the Community Hubs can “check in with the people you know are vulnerable and offer a ‘virtual cup of tea’, information, a bit of advice, and some emotional support”.  

Silver Line

The Silver Line is a national free confidential helpline providing information, friendship and advice to older people, open 24 hours a day, every day of the year.

Alzheimer’s Society: Companion Calls

The Alzheimer’s Society has introduced a new temporary volunteer service for informal chats.

Dementia Connect: 0333 150 3456

Re-engage phone service

Reengage is offering a free phone service of Call Companions for people aged 75 and over, who would like to talk to the same person regularly.

SCCCC: become a penpal

You can send letters and cards to other people who are self-isolating and may be vulnerable via SCCCC by sending a letter to Penpal Scheme. 


The main aim of SCCCC is to prevent loneliness and isolation amongst older people.


B:friend are accepting new referrals for people aged over 65 and living alone.

Sheffield Mind - Listening Line

A phone service for people aged 50+. People can call and speak to a friendly operator who will listen and - where appropriate - give advice about local services which the caller might like to approach for support. The Listening line offers up to 30 minutes on a call, once a week.

Keeping safe

Avoiding scams: tips to protect yourself from coronavirus scammers

Age UK Sheffield has produced a helpful guide on how to easily identify a potential scam and protect yourselves.

Avoiding Covid19 scams

The 3 Nations Dementia Working Group has put together some useful tips on avoiding scams related to Covid19.

Sheffield Domestic Abuse Helpline

Sheffield’s Domestic Abuse Helpline is provided by IDAS and is free to call from mobiles and landlines: 0808 808 2241.  In an emergency call 999 (with the Silent Solution 55 if needed) 

Mental health support

Sheffield Health and Social Care

24/7 helpline for urgent mental health support (no referral required).

Rethink Mental Illness

Sheffield 24/7 helpline (no referral required).

 IAPT: help on coping with Coronavirus

Self-help, 1-to-1 or group treatments delivered over the phone or online based on what is right for you following an assessment with a clinician in the IAPT (Improving Access to Psychological Therapies) team.

Sheffield Mental Health Guide

Sheffield Flourish

Mental health and wellbeing.

Mental Health Foundation

Tips for looking after your mental health during the coronavirus outbreak.


Information and ideas to try that could help your wellbeing if you're feeling stressed or anxious about coronavirus and staying at home.

NHS: Every Mind Matters

How to look after your mental wellbeing while staying at home.

Sleep tips

Trouble sleeping?  Try these tips from the NHS’s Every Mind Matters.

Other mental health helplines

Bereavement support

Listening Ear: new bereavement helpline

A new listening service for people in South Yorkshire who have lost loved ones (from coronavirus or other means) during the time of the pandemic.

Cruse Bereavement Care

Resources specifically on grief and bereavement during the Covid19 outbreak.

National helpline: 0808 808 1677

Cruse Bereavement Care Sheffield

‘Here to Hear’: pastoral support line

A new pastoral support line for those bereaved, or experiencing emotional distress during the Covid-19 pandemic.  Based in Sheffield, for people of all faiths and no faith, the volunteers will provide a listening ear and emotional support to anybody who needs it.  Open to all, but particularly focused on supporting Black, Asian and Minority Ethnic communities.

Explaining Coronavirus to someone living with Dementia

What is Covid19?  A resource for people with aphasia (language impairment)

Communication cards (in a variety of languages) to help explain coronavirus to people with a language impairment, including dementia.

Dementia: The Montessori way

A free Covid-19 Toolkit to help people living with dementia to understand what is happening and why.

Staying well at home: easy read version

An easy read guide to staying well at home, complete with illustrations. 

Activity ideas at home for people living with Dementia

Dementia Together online

Ideas of ways to live well with dementia. Topics include routine, music, memory book, photos, sleep, weaving, relaxation, art, physical activity and poetry (new resources are added every week).

Distancing with Dementia: practical resources

Practical ideas for living with dementia (and caring for someone living with dementia) during social distancing.  Topics and ideas include staying connected, what matters to you, history, art and music, crafts and hobbies, health and wellbeing, and a blog of new information.

Manchester Museum at home: cultural and creative resources for carers

Creative and fun activities and workshop ideas for carers to download and use at home.  The ideas cover music, storytelling, craft, mindfulness colouring and exercise, and have been tested out in real settings.

Guide to online activities for older adults during Covid19

Ideas include activities and games on Tablet devices, online newspapers and magazines, livestreams, film, music and TV.    

The National Activities Providers Association

All the activities and resources from the National Activity Providers Association are available for free during the Covid-19 crisis.

BBC Reminiscence Archive

A selection of content from the BBC Archives, designed to support reminiscence therapy. Choose from photos, videos or sound clips and select by theme or decade to prompt conversations.

Museum of Brands

Download activity sheets from the Museum of Brands to inspire reminiscence.

Alzheimer’s Society: activity ideas at home

Ideas, links and tips for keeping purposeful when staying at home, to help fight off boredom and frustration. 

Wellbeing pack in isolation

A ready-made pack for those in isolation, created by Central and North West London NHS Foundation Trust.  Contains tips, ideas, exercise diagrams, day planners, sleep planners, relaxation ideas, wordsearches, colouring pages and sudoko puzzles.

Dementia Meeting Centres

Resources and ideas for activities at home including activity kits, puzzles, quizzes, practical ‘making’ activities and nature-based activities. 

Create it, Share it

The University of Hertfordshire has started 'Create it, Share it', an initiative to support creativity at home by teaming up with artists to give you some fun activities to enjoy.  Visit their website for inspiration and share your creations.

Arts4Dementia: Inspiration during Covid19

Arts4Dementia has brought together interactive arts opportunities to empower people affected by dementia in the community.  These include ‘Chatty Wednesdays’ zoom gatherings, online music, theatre, visual arts, museums and heritage. 

Art activities at home

Sherborne ArtsLink and the ArtsLink Fizz! team have put together a series of activities to support people of all ages creatively during this time of social isolation. Each activity uses basic art materials – if you haven’t quite got what they recommend then they encourage you to use whatever you have at home.

Age of Creativity resources for older people

The Age of Creativity has created a variety of (mostly) free resources for older people to use while social distancing. For example you can virtually tour museums & galleries, listen to podcasts, take a dance/exercise class, join a choir, listen to streamed concerts, watch theatre productions, join a virtual festival, learn some crafting techniques or try a short university course. The choice is immense. Some state they are specific for people in a care home setting and for people living with dementia.

Darnall Wellbeing: Activity Packs

The dementia team at Darnall Wellbeing have been posting out activity packs to those who would usually attend memory cafés.  Their activity sheets and other resources can be downloaded for anyone to use.

Keeping active at home

NHS Sitting Exercises

These gentle, easy-to-follow sitting exercises will help improve mobility and prevent falls, and can even be done at home with just a chair.  The instructions (including photos) can be downloaded as a PDF.

More More Sheffield: stay in work out

A downloadable and printable booklet about staying active at home, especially for older people.

NHS Home Workouts

10 minute videos to help you keep fit at home. 

Joe Wicks for Seniors

Breathing Exercises

Suggestions of daily breathing exercises from a Peak District physiotherapist.  A helpful preventative measure for anyone with respiratory problems or who is prone to getting chest infections.

Love to Move: seated exercise videos

The British Gymnastics Foundation’s Love to Move programme is an age-friendly and dementia-friendly seated gymnastics programme.  You can now try the programme in the comfort of your own home using their online videos.

Chair-based ballet exercise

A dancer from the English National Ballet has produced some videos of chair-based exercises for ballet lovers with restricted mobility or limited space.

BBC Sounds: 10 Today – Physical Activity for older people

10 Today is an exercise audio programme from Sport England and Demos designed for older people to protect against poor health and improve mental health and maintain independence.

Sport England: Stay In, Work Out

How to stay active at home includes a section focused on ‘older adults’, as well as plenty of varied ideas for all ages and abilities.

Alzheimer’s Society: 5 ways to keep moving at home

Ideas for gardening, dancing, exercise videos, home versions of sports, and do-it-yourself workouts.,7EIE,1P4GVS,SPRS,1

Online music

BBC Music Memories

Use music and create a personal playlist to help people reconnect with their most powerful memories.

M4d Radio: Music for dementia radio

‘m4d Radio’ is a new free internet radio station for people living with dementia and their carers.  It's available 24/7 with no adverts.  The music is designed to provide an instant source of meaningful and appropriate music schedules designed to follow the rhythm of the day from waking to bedtime and right through the night.  This includes soothing tracks for sundowning and night-time, music to move to and music from the musicals.  Listeners can tune into the mix station or 1 of 4 further stations playing music by decade from the 1930s to the 1970s.

Deepness Dementia Radio

Radio shows and online education courses to encourage living well with dementia, to help those going through dementia maintain their freedom and get the most out of life.  

Online opera

For anyone who can connect to the internet, you can stream opera for free. 

Online musicals

The ‘Shows Must Go On!’ features theatre video recordings of songs from all your favourite Andrew Lloyd Weber musicals including Cats, Phantom of the Opera and Joseph & his Amazing Technicolour Dreamcoat.

Music for dementia: Musical Guide

Music for Dementia has produced a Musical Guide for people living with dementia and their carers during Covid19.  The guide includes creative tips and activities for everyone in isolation.

Online reading

Sheffield eLibrary information

Free eBooks, eMagazines, eComics and documentary films from Shef Doc Fest.  You can sign up online to the Library if you’re not already a member.

Online books

Audible are offering many books free during the corona virus. Audible allows you to listen to books being read aloud.

Online culture

National History Museum online

Take a tour of the National History Museum without having to travel to London.

Museums Sheffield from home

While the museums are closed they’re being brought to you at home.  You can watch videos about art and artists, discover some of the amazing stories and extraordinary lives celebrated in Sheffield’s museum collections and find creative ideas in #MondayMakes.  Their social media channels are sharing some of the highlights from the city‘s collections, including closer looks at some of your favourite artworks, amazing stories of extraordinary lives, fascinating science and nature, and lots of celebrations of Sheffield and its people.

Online Sheffield Theatres backstage tours

Sheffield Theatres have lots of backstage films including Kiss Me Kate and A Midsummer Night’s Dream.

Online museum tours

Top 10 website have produced a list of museums across the world who are making themselves accessible via virtual tours.

National Gallery virtual tour

Three virtual tours allow you to step inside the National Gallery and explore one of the greatest collections of paintings, from the comfort of your home.

The Louvre art gallery

Go on a virtual tour of the Louvre in France. 

Online sport

Memories in 100 Sporting Objects 

The Sporting Memories Foundation has plenty of resources for sparking conversations about sport, including videos of 100 sporting objects.

Sports quizzes and puzzles 

Test your sporting knowledge with quizzes, puzzles and wordsearches from The Sporting Memories Foundation.

Classic football matches

Watch classic Sheffield Wednesday and Sheffield United matches in full for free.

Virtual nature

Heeley City Farm

Watch videos and see photos of the animals at Sheffield’s Heeley City Farm, including lambs, piglets, goats, chinchillas, bees, cows, horses, guinea pigs and more. 

Graves Park Animal Farm

Meet shire horses, Shetland ponies, hens, goats, donkeys, sheep and more in video updates from Sheffield’s Graves Park Animal Farm.

Online tour: Kew Gardens

Roam the Royal Botanic Gardens at Kew and Wakehurst from the comfort of your home.  Travel to the tropics, the desert and the mountains with their seasonal footage and take a sneak peek at their glasshouses.

Online gardens: National Garden Scheme

The National Garden Scheme’s website features virtual garden visits.

Lake District webcams

Visit the Lake District without leaving Sheffield by touring these 50 webcams.

Online world tours

Explore the world from the comfort of your home via various live webcams – watch animals, see the Northern Lights, take a train ride through the snow, ‘visit’ different countries.

Online zoo

Watch some of the animals at Edinburgh Zoo on live webcams 24/7.  Featuring panda cam, penguin cam, tiger cam and koala cam.  

Online aquarium

View the inhabitants of the Monterey Bay aquarium on their relaxing live and pre-recorded webcams.  Featuring fish, otters, penguins, jelly fish and more.

Dementia-friendly Sheffield

We’d love for Sheffield to be a dementia-friendly city.  It’s the big aim of Sheffield’s Dementia Strategy

Getting online

Heeley Trust online support

Heeley Trust are happy to support people to get online.  They can help if you’re struggling with your own laptop, tablet, or smartphone, or if you need to borrow one.  They can help with training, support and data so that you can use the internet.  They can help you connect to Zoom and understand how it works if you’ve never used it before. 

Just call them on (0114) 399 1070 and they’ll arrange for you to talk with a friendly dementia-trained tutor.

Organising an online group: Zoom

The Dementia Voices group have created a helpful guide to using Zoom for online gatherings. 

Last Updated: 22/11/2021
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