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Caremark Rotherham & Sheffield - Complex Care Service

We are delighted to announce we have been rated 'GOOD' in all areas at our CQC Inspection!! Providing Support to enable Children, Young Adults living with Complex Health Care conditions to lead an ordinary life. Support at home, at work, in the community, attending social activities, in nursery, school & college. Our team are comprehensively trained to support your specific needs.


Caremark provide community support to people living with complex health conditions and disabilities. We support people living in their own home, family home or tenancies with daily living tasks, personal care, respite and help to attend social activities, education, nursery, school, employment and short breaks.

Supporting people with physical and learning disabilities, sensory impairments and complex health conditions, our experienced support workers enable people to lead an ordinary life progressing their Independence.

We support Children, Young Adults and Elderly people across South Yorkshire with a flexible peronalised support plan from 1 hour a week, day or night support, through to 24hr care where required.

Our experience supporting people with a diverse range of conditions and disabilities enables us to bring a holistic approach to developing a support plan with each person that is unique to them.

Our experience includes:

  • Airway Management
  • Tracheostomy Care
  • Ventilator Care
  • Oxygen Management
  • Percutaneous Endoscopic Gastrostomy Care PEG
  • Nasogastric Tube care
  • Support with Advanced Communication Devises
  • Learning Disabilities
  • Autism Support
  • Epilepsy
  • Behaviours that challenge
  • Physical Disabilities


We shape our support around the individual, we have achieved many things working with an open mind and positive risk strategies. We support people to achieve and experience many things:

  • Day trips and short outings
  • Weekend Breaks
  • Holidays
  • Visit the SPA
  • Swimming
  • Attend sporting events
  • Shopping
  • Learn daily living skills (incl home finances)
  • Leisure activities
  • Health appointments
  • Attend Nursery, School, College and higher educational settings
  • Social clubs, groups and social outings.

We understand the person behind the disability or health condition and work with you to enable you to reach your potential.

The list is endless, please contact us to discuss your needs and aspirations and we will be delighted to have an informal chat enabling you to make informed choices. If after that chat you do not choose Caremark to support you, then we do not mind, as hopefully we have given you some inspiration and a pathway to explore what can be achieved.

Who to contact

Contact Name
Diane Taylor
Contact Position
Care Manager Complex Care
01709 789340
Caremark Complex Needs

Where to go

Unit 7 fusion@magna Business Park
Magna Way
South Yorkshire
S60 1FE

When is it on?

Time / Date Details
Service provided 24/7: Office Open 9.00am - 5.00pm Mon - Fri: On Call Service also available out of office hours

Inclusion Information

Cater for special dietary requirements
Dietary needs catered for
Lactose intolerant
Supports special needs and disabilities
Special needs and disabilities experience
Speech, Language & Communication needs
Down's Syndrome
Autistic Spectrum Disorder
Profound & Multiple Learning Difficulty
Severe Learning Difficulty
Moderate Learning Difficulty
Cerebral Palsy
Physical Disability/Mobility Issues

Other Details

Age Range
0 years 0 months to

Local Offer


We support many young children to attend SEND and Main Stream schools. Our support staff are seamless in attending with a child. We can be with them 1 to 1 all day in the classroom or in the backround for routine care needs, personal care, medication regimes, emergencies and support with activities and break times.

We support seveal childen to transport to and from school and provide an after school support function either at clubs, in the communityh or at home until parents/family are available.

Our support workers are comprehensively trained to meet the specific needs of the child. Such as a communication need, we have support workers trained in Makaton that can encourage and support a child in and out of school to develop their understanding and vocabulary. Children with Autism, we have support workers who are experienced in how to suppoprt a child with everday tasks, interests and social inclusion that they may find difficulty with.

Once we receive an enquiry we work with family, education and cirlces of support to understand the person and how we can help them to be the best they can and achieve their aspirations.

Contact Name
Diane Taylor
Contact Telephone
01709 789340
Contact Email
Local Offer Age Bands
Primary (4-10 years)
Secondary (11-16 years)
Transitions to Adulthood (16+)
SEN Provision Type

General Extended Local Offer Response

Eligibility criteria for your service and any priority groups 

We work with private referals and through local education settings

Do you operate a waiting list? 
Staffing arrangements 
Able to assist children/young people to access all activities and services
Staffing arrangements details 

All of our Support Workers are dircetly employed and attend our inhouse Training Academy. Our team are supported by our in-huse Clinical Lead (Band 6 Nurse) which is further supported by third party training providers on specialist health conditions.

Ourteam are monitored out inthe community to ensur etehir care practice and competencies are maintain and additional training needs identified.

We workl hard to understand our clients and their families to best match our support workers, ensuring consistency of care and enabling a trusting relationship to be built in order to support our clients reach their goals.

Staff training to support children/young people with SEND 

We train our team to meet the specific needs of the child in collaboration with the relevant education and or health professionals.

How do you communicate with your service users? 
Directly with parents/carers
Communicating with service users details 

Our Case Leaders have make regular visitis to our clients, observing staff and reviewing their care plan, looking at what is working and what can be achieved. We also produce a quarterly newsletter and hold client forums to discuss our overall service offering and how we can continue to innovate and improve.

Last Updated
Complex Care Tracheostomy Disability Homecare Community Care Autism Supported Living
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