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Changing Faces

The Changing Faces' Yorkshire and the Humber service, funded by Children in Need, helps support children, young people and their families, who have a mark, scar or condition that affects their appearance.


Our highly skilled practitioner can help families and young individuals up to the age of 18, in managing everyday situations like staring, questions, comments, as well as more particular issues like bullying at school, support in beginning college or University, or preparing for surgery. 

Your child may have been born with a birthmark, cleft lip and palate or other condition. Perhaps, you are a young person with a mark or scar from a dog bite, or cancer, or have developed a condition like facial palsy, vitiligo, or acne. 

The size, cause or visibility of the visible difference doesn't always relate to how it can make you feel as a young person, child, or how it can affect the family as a whole. What is important is how big an impact it has on everyday life.   

Our practitioner can tailor their support to meet an individuals' needs. This can include

  • One to one support, either by person or by phone, Skype or email
  • Support, information and advice to help with feelings and address concerns
  • Practical self-help guides children, young people and families to build confidence and self-esteem 
  • Advice on how to find out about a condition and its treatment - though we don't provide medical advice or referrals for treatment
  • Support for teachers and schools, including practical guides, lesson plans, and effective approaches to prevent bullying, or meetings with your child's school, health professionals or others  

To find out more please call our Yorkshire and the Humber office on 0114 2536662 or email

We also have 3 Skin Camouflage Service clinics in our region. Our free skin camouflage service helps teach individuals how to self-apply specialist cover creams and can offer a way to cope, for someone living with scarring, or a skin condition. The creams are fully water-proof and are available on prescription.  For more information visit or phone Skin Camouflage Service on 0300012 0276

Who to contact

Contact Name
Julie Carr
Contact Position
Senior Wellbeing Practitioner
0114 253 6662
Changing Faces
Related Links
Disabled Go Assessment

Where to go

The Circle
Rockingham Lane
S1 4FW

A disabled parking space is available if booked in advance  


When is it on?

Time / Date Details
Office hours Monday - Friday 9.00am - 5.00pm.
Time of day
Monday, Tuesday, Wednesday, Thursday, Friday
Session Information
Counselling services are available up until 6pm.

Inclusion Information

Wheelchair Access
Supports special needs and disabilities
Special needs and disabilities experience
Social, emotional and mental health needs
Severe Learning Difficulty

Other Details


The service is free of charge but donations are welcome.
Referral Details

Both self-referrals, or referrals by health professional can be made to the support service.  

Age Range
18 years to
  • Quiet Area




Local Offer

Contact Name
Sam Killick
Contact Telephone
0114 253 6662
Contact Email

Local Offer Age Bands
Primary (4-10 years)
Secondary (11-16 years)
Transitions to Adulthood (16+)
SEN Provision Type

General Extended Local Offer Response

Eligibility criteria for your service and any priority groups 
  • We’re a charity for people and families who are living with conditions, marks or scars that affect their appearance.


Do you operate a waiting list? 
Staffing arrangements 
Able to assist children/young people to access all activities and services
Staff training to support children/young people with SEND 
  • Our trained practitioners receive full training in how to support children and young people with a visible difference.
Communicating with service users details 

We have a national website, as well as national and regional electronic newsletters. We also hold regular fundraising events and support workshops for clients.

Last Updated
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