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Citizenship First

Citizenship First is a not-for-profit organisation that specialises in providing support to people with learning disabilities, autism and mental health issues. We also provide an Appointee and Money Management Service.


Supported Living

Our services include support to:

- Run your own home
- Become more independent and learn new skills
- Choose where you would like to le and with whom
- Build up social networks in your local community
- Help with getting out and about

• Citizenship First can support you to build your skills in areas such as:
- Planning meals and cooking
- Cleaning
- Budgeting and paying bills
- Shopping
- Managing your tenancy
- Maintaining your health and personal care needs

Community Based Support

Whether you want to take up a hobby, experience something different or just get out of the house and be part of your community, Citizenship First can support and empower you. For example this may include:

- Enabling you to try a new activity or pursue a hobby
- Providing a chance to meet new friends
- Developing a personalised plan to build on your self-travelling skills
- Support to join a group or club

Support staff have an excellent relationship with activity providers and community groups throughout the city and can arrange taster days and trial sessions for you.

Areas served:

Citizenship First's Support Services cover the whole of Sheffield S1, S2, S3, S4, S5, S6, S7, S8, S9, S10, S11, S12, S13, S14, S17, S20, S35 & S36.


Contact Liz Ward, Development Manager for more information on 0114 2798001


Citizenship First Appointee & Money Management 


This service can act as a corporate appointee for people deemed to have no capacity through poor mental health, dependency to drugs/alcohol or who are mentally/physically disabled.
Citizenship First will:
- receive monies via the DWP in the form of benefits.
- receive private pensions
- set up personal budgets that fit within the income and expenditure
- act on behaf of people living in the community and in care homes
- ensure all untilities and care home fees are paid
- liaise with appropriate third parties involved with our clients


One off set-up fee £38.73 for all of the below:

  • Community Basic (CB) - Client lives in the community £12.91 per week

Client receives money via BACS (preferred method) or postal charged at Royal Mail cost.

  • Residential Basic (RB) - Client lives in Care Home - £12.91 per week

Client receives money via BACS (preferred method) or postal charged at Royal Mail cost.

  • Community Advanced - £25.82 per week

Client receives monies by hand delivery (subject to radius)

Managed Accounts

Set up fee £38.73, weekly cost £5.96

This includes:

- receipt of monies from a Direct Payment team
- ensuring payment for all approved Day Services/Support as stated in the SPSOR
- ensuring that the clients are paying the correct amount of Care Contribution within their Direct Payments
- return any unspent monies to the appropriate parties involved

We can provide services within the UK and Northern Island.  

These prices are correct as of March 2018, please check with the Appointee and Money Management Team for any price changes upon enquiry.

Please contact Tamara Newton, Appointee Team Manager on 0114 2798001 for more information.


Qualifications & Quality Standards:

Citizenship first is inspected by the Care Quality Commission (CQC) to ensure a quality service is delivered. All staff are either working towards or have NVQ level 2 in Care Work whilst some have NVQ level 4 and over. All staff are DBS checked.

Company limited by guarantee no 3877558.

Who to contact

Contact Name
Liz Ward
Contact Position
Development Manager
0114 279 8001

Where to go

Citizenship First
15 Paternoster Row
South Yorkshire
S1 2BX

When is it on?

Time / Date Details
Citizenship First provides support services 24 hours per day 365 days per year.
Time of day

Inclusion Information

Wheelchair Access
Cater for special dietary requirements
Supports special needs and disabilities
Able to accommodate other cultures/ethnicities

Sheffield City Council Money Management recognised provider

Other Details

Referral required
Referral Details

Please call Liz Boswell, Development Manager, on 0114 2798001 to discuss your needs 

Age Range
18 years to

Citizenship First prides itself on providing bespoke services and will ensure that we aim to cater for any additional needs that you may require.

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