There are three areas of disagreement that a family seek disagreement resolution services for:
- If you and your family disagree with how a nursery, school, college or local authority carries out its education, health and social care duties. This applies if your child has any kind of SEND. Your child doesn’t need to have an EHC plan.
- If you and your family disagree with your nursery, school or college about the special educational provision they are making for your child. This applies if your child has any kind of SEND. Your child doesn’t need an EHC plan.
- If you and your family disagree with your local authority or Clinical Commissioning Group about health or social care provision for your child. You can only seek disagreement resolution services about health or social care provision during an EHC needs assessment or while an EHC plan is being prepared or reviewed, or when your child is being reassessed.
Parents and young people can seek disagreement resolution at any time. Unlike mediation, it is also available at any stage in the EHC process. Disagreement resolution meetings are confidential and without prejudice to the Tribunal process. Partial agreement achieved by using disagreement resolution services can help focus on the remaining areas of disagreement in any subsequent appeals to the Tribunal. Taking part in disagreement resolution is voluntary for all parties. The local authority has a duty to ensure that disagreement resolution services are available to children and young people and their families.