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- Proposer email:*

- Local authority name:
  Sheffield City Council
- Template name:
  Sheffield Directory - Standard template V2

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- Directory name:*
- Description: SOS!SEN is a small charity dedicated to offering independent, legally based advice on Special Educational Needs to parents and carers. We aim to support and empower people to navigate the legal maze and challenge decisions to get the right education for their child. We offer advice on: getting the right help for your child dealing with the school or local authority interpreting official letters The EHCP process finding independent expert professional advice appealing to the Special Educational Needs and Disability Tribunal We offer: A term time helpline online advice centres (during coronavirus) and walk-in centres (when open and currently closed due to coronavirus) Information sheets on many topics Booklets written by our solicitor covering Exclusions Assessment of SEN Appeals Webinars both live and recorded, covering a wide range of topics Workshops 1:1 advice offered in person or online Document checking and letter writing Our helpline is open Monday-Friday 9:30-12:30 and 2-5pm Tuesday and Wednesday evenings 8-10pm. Call: 0208 538 3731 Website: http://www.sossen.org.uk/ Register/Log in to purchase and view our webinars: https://sossen-sandbox.mxapps.io/ "Thank you for always being at the end of the phone to help. Your advice has been invaluable in making me realise that as a parent I AM NOT powerless. Thank you!"
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- Time details:
  
  The phone line is available Monday to Friday, from 9:30-12:30 and 14:00-17:00 Tuesday & Wednesday evenings 8-10pm
  
  The phone line is available Monday to Friday, from 9:30-12:30 and 14:00-17:00 Tuesday & Wednesday evenings 8-10pm
- CQC ID, if applicable:
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- Eligibility criteria for your service and any priority groups:
- Additional Information:
  What we do:
  
  11 free walk-in advice centres
  
  Free helpline
  
  Workshops on SEN topics to empower parents
  
  Document check and 1:1 advice
  
  Website with information sheets
  
  Our users say:
  
  "Thank you for always being at the end of the phone to help. Your advice has been invaluable in making me realise that as a parent I AM NOT powerless. Thank you!"
  <br><h3>What we do:</h3> <ul> <li>11 free walk-in advice centres</li> <li>Free helpline</li> <li>Workshops on SEN topics to empower parents</li> <li>Document check and 1:1 advice</li> <li>Website with information sheets</li> </ul> <h3>Our users say:</h3> <p>"Thank you for always being at the end of the phone to help. Your advice has been invaluable in making me realise that as a parent I AM NOT powerless. Thank you!"</p>
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- Staffing arrangements/training to support children or young people with SEND:
  
  Staffing: ,
  We use makaton signing with all our children to ensure everyone feels valued and included. We have a high staff ratio, 6 members of staff to 30 children.
  
  Training:
  
  Staffing: , <p>We use makaton signing with all our children to ensure everyone feels valued and included. We have a high staff ratio, 6 members of staff to 30 children.</p><br>Training:
- Maximum places:
  
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- OFSTED ID, if applicable:
- Keywords:
  
  SEN, education, advice, helpline, legal
  
  SEN, education, advice, helpline, legal
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