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Managed Accounts & Payroll at Citizenship First

Our managed account service acts as a secure intermediary for Direct Payment or Personal Health Budgets. We handle the administration of funds to ensure care and support-related bills and staff wages are paid accurately and on time. We provide peace of mind by managing financial records, auditing expenses, and liaising with local authorities. 

We've been working with Sheffield City Council for over 25 years, so we're a recognised provider. Sheffield audit our work each year to ensure we're doing everything properly.

As a not-for-profit provider, you'll find our charges are very favourable in comparison to other providers, with no compromise on our high-quality standards.

 

We do the following:

 

  • Financial Administration: Receiving, holding, and managing direct payment funds in a dedicated account.
  • Payment & Payroll Processing: Pay care agency invoices, Personal Assistant (PA) wages, and tax/pension contributions (HMRC) on your behalf.
  • Record Keeping & Reporting: Maintain detailed, audit-compliant financial records and provide regular statements to you and local authority.
  • Monitoring & Compliance: Ensure the account does not become overdrawn, track expenditures, and check that funds are used only for agreed-upon care services.
  • Support & Liaison: Acting as a liaison between you, service providers, and local authorities to address budget changes or invoice issues. 
Our services are designed to reduce the administrative burden on you, allowing you to retain control over your care while ensuring compliance and financial accuracy.

Please give us a call or talk to your social worker if you'd like any more information. We're a friendly and approachable team and always happy to help during our working hours.

Time details

Our office hours are Monday to Friday 9am to 5pm

Additional information

We pride ourselves on providing bespoke services and will ensure that we aim to cater for any additional needs that you may require.

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Address

Citizenship First, 15 Paternoster Row, Sheffield, South Yorkshire, S1 2BX
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