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Got a housing problem?

We can help you to understand your rights and get the support you need.

Most of this information is available on our website:

• Homelessness advice
• Private renting
• Eviction
• Benefits, debts and money problems
• Repairs and housing conditions
• Mortgage arrears and repossession
• Tenancy deposits
• Council housing

If you can’t find the information you’re looking for online, you can call our free emergency helpline (Mon - Fri 8am-6pm): 0808 800 4444

Our telephone advisers can help if:

• you are homeless
• you have nowhere to stay tonight
• you are at risk of abuse or harm at home
• you are worried about losing your home in the next 2 months

We have some limited local services that are accessible in Sheffield at our community hub. You can find out more about these here. You can come to our community hub and talk to us in person, and we will either refer you in to one of our services if you are eligible or signpost you to other more appropriate services elsewhere.

Our legal team can help you if you live in South Yorkshire and are eligible for Legal Aid, for example, if you need to go to court about a housing problem or to challenge a council’s homelessness decision. 
To speak to the legal team you need to make an appointment. To make an appointment with the legal team in Sheffield, please call 0344 515 1776 between 9am and 5pm, Monday to Friday. This number is for new legal appointments only.