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The Silver Line Helpline
Our specially trained Helpline team can:
- Offer immediate friendship and comfort to lonely and isolated older callers (over 55 years)
- Help with information on all issues faced by older people
- Refer older callers to other sources of support, such as regular weekly calls with a trained volunteer
- Signpost callers to appropriate support services they may find helpful in their area.
- Support older callers who may be suffering from abuse or neglect
The number to call, any time of the day or night is 0800 4 70 80 90.
Working with Age UK, we also link people to the Telephone Friendship Service, which matches older people with a friendly volunteer, for regular weekly calls.
Cost details
FREE
Time details
The Silver Line helpline is open 24 hours a day, every day and night of the year.
Eligibility criteria for your service and any priority groups
You can make a third party referral to our services for somebody you know but you must seek their permission first. We will not contact anybody who has not given their permission for us to do so. To make a third party referral or to self refer, please call our national, free, confidential and 24 hour helpline on: 0800 4 70 80 90
Third party referrals can also be made here: http://www.thesilverline.org.uk/what-we-do/referrals/
Additional information
The Silver Line is a national telephone helpline service for older people who may be feeling socially isolated or lonely.
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