Frequently asked questions
What is Experts at Hand?
Experts at Hand are health and education experts who will work alongside the teachers and staff in your child’s early years setting, school or college. They are teams of occupational therapists, speech and language therapists, educational psychologists, and specialist teachers.
How will this new approach be developed?
Experts at hand will be introduced over time across Sheffield. We will begin with a small number of settings before gradually expanding the new approach across the city. Education, health and care partners will listen to feedback from families and settings about how it is working. We will also work closely with Sheffield Parent Carer Forum. We will continue to improve Experts at Hand and give your child better support for the best possible outcomes.
How will Experts at Hand help?
The new approach will help identify and meet your child’s needs more quickly. Getting the right help early can help children feel happy, safe, confident, and ready to learn.
When will I know about how it affects me and my child?
The new approach is being rolled out from autumn term 2026 to education settings. It may take a little time to reach all settings across Sheffield. Your child’s early years setting, school or college will be able to let you know if their setting is taking part in Experts at Hand.
How will parents be involved?
Parents and carers will be an important part of the process. Schools, early years settings, and colleges will work with families to help them understand the support available and how it can help their child. Sheffield Parent Carer Forum is also helping shape how Experts at Hand will work in Sheffield.
Should I contact my child’s early years setting, school or college?
If you have concerns about your child's development or learning, you can speak to your child's SEND Coordinator (SENCo) or class teacher in the usual way.
Do I need to do anything now?
You do not need to take any further action now. Where changes affect your child directly, your child’s early years setting, school or college will keep you informed and involve you in how support is being provided.
To learn more about the national approach visit Experts at Hand: Everything you need to know – The Education Hub
What type of support might my child receive?
Experts at Hand will work alongside staff in your child's early years setting, school, or college. Their main role is to build the confidence and skills of teaching staff so that the right support is available every day within the setting.
Does this replace my child's existing support or Education Health Care Plan (EHCP)?
Experts at Hand does not replace existing support, Education Health and Care Plans (EHCPs) or other specialist services.
Will my child need a diagnosis to access support?
No. Children will not need a diagnosis to benefit from Experts at Hand. Support will be based on what help a child needs, rather than whether they have a particular diagnosis.
How is this different to what happens now?
There will be extra professionals to support settings to help with meeting the needs of children and young people.
What if my child is not currently in a school or setting e.g. Educated Other Than at School (EOTAS) or via Elective Home Education (EHE)?
Experts at Hand is being introduced through early years settings, schools and colleges. If your child is educated through EOTAS or EHE, their existing support arrangements will continue. If your child has an Education, Health and Care Plan (EHCP), the support set out in their plan will not change as a result of Experts at Hand.
If you have questions about your child's support, please speak to the SEND Statutory Assessment and Review Service (SENDSARS) team - phone 0114 273 6394 or email: SENDAssess&Review@sheffield.gov.uk
How is this new approach being funded?
Experts at Hand is being funded by the Department for Education (DfE) through its SEND Reform programme. Sheffield has been selected to receive extra funding to test and develop this new way of providing support in education settings.
Where will the extra professionals come from to make this new approach work?
Experts at Hand is being delivered through a partnership between Sheffield City Council, the NHS South Yorkshire Integrated Care Board (ICB) and health and education partners. Professionals will work as one expert team around children, young people and their families. This joint approach will help ensure children receive the right support at the right time, in the place where they learn every day.